The B-WISE project targets the skills needs of Workers with Support Needs, their supporters (such as their job coaches and trainers) and their managers. The project also promotes the attractiveness of the WISEs sector as a career choice and raises awareness on the importance of the use of digital technologies to support workers – who are more at risk of being excluded from the labour market – in work placement. In accordance with the B-WISE design framework, this report includes two deliverables centred respectively on Scenarios (and thus on the different types of WISEs – T2.1) and on Personas (and thus on who works in WISEs – T2.2). These two deliverables are included in the document as follows:
This foreword, which defines the general objectives and characteristics of the report;
The chapter ‘The working method’, which describes and justifies the research strategy, methodological choices, implementation in phases of WP2 and tools used; o The chapter ‘Scenarios: types of WISEs‘ (T2.1), which offers a general description of the model adopted, based on three basic WISE types with a plurality of intermediate types. After a description of the main aspects of the model, we will describe the characteristics of the different types of WISE:
1) economic and entrepreneurial aspects
2) job placement aspects
3) enterprise objectives (‘how they see themselves in 10 years’ time’)
4) the place of WISEs in relation to policies.
The chapter ‘Personas. Who works in the WISEs’ (T2.2) offers a summary of the classifications made at national level, divided into the three categories of workers, supporters and enablers. In the subsequent chapter, summaries of the national reports are given; a link to the complete form is available in the text. The concluding chapter, in addition to summarising what emerged in the previous chapters, develops: o the general policy indications from WP2; o the specific guidance offered to WP3 in terms of competence-building pathways.
Resource available: Report understanding user (digital) skill needs in WISEs