Introduction and context
NQF snapshot
Kosovo ratified its national qualifications framework (NQF) in law in 2008. The framework comprises eight levels, embracing lifelong learning.
It is overseen by a dedicated and autonomous body, the National Qualifications Authority (NQA), and is supported by other public institutions with responsibility for different education subsectors, such as higher or general education.
Implementation has begun, with more than 25 qualifications already included in the qualifications framework (QF).
Educational, social, economic and political context
A Stabilisation and Association Agreement (SAA) between the European Union (EU) and Kosovo came into force on 1 April 2016. The SAA will support the implementation of reforms and will give Kosovo an opportunity to move closer to Europe as an important anchor of stability.
It is essential to underline the EU’s influence on the NQF: Kosovo intends its NQF to be compatible with the European qualifications framework (EQF), an aim reflected in the structure and nature of the framework, which is largely influenced by the EQF.
The Kosovo authorities have opened discussions with the Commission on how to establish a relationship between the Kosovo NQF and the EQF.
Kosovo’s NQF has to be placed within the context of the recent history of the country and its resulting economic, social and education challenges and, specifically, the continuing political uncertainty. The tense relationship with Serbia particularly hinders the country’s economic growth and social stability.
Unemployment levels remain high and the country has the weakest employment record in Europe.
Growth is limited, the private sector is small and foreign investment limited. The country depends largely on remittances from the many Kosovars abroad and on donor activity and support.
Approximately 57% of upper secondary students in Kosovo follow a vocational education and training (VET) pathway (292), but the sector remains dogged by its lack of attractiveness to students and their families, with general and higher education enjoying greater prestige. Several surveys of Kosovo’s education and training system have emphasised the need to make it more relevant to the labour market and to develop the education infrastructure. For example, teacher-training provision is limited and most VET instructors, for example, do not have a teaching qualification.
Opportunities for young people to access work- based learning, whether through placements, internships and apprenticeships or some other variation of professional practice, remain limited, mainly owing to the small size of the private sector and the predominance of small and medium-sized enterprises, which have scant provision to offer structured work experience.
Kosovo governments have sought to address these issues, developing strategies for human resource development and education reform. In education, the key action plan is the Kosovo education strategic plan 2011-16 (KESP), the overarching national education and training strategy. Lifelong learning and inclusiveness are the key underpinning principles of the plan. The development of the Kosovo NQF is a key element within KESP. Since 2012, the Ministry of Education (MEST) has hosted a joint annual review conference to review the progress of KESP.
Kosovo’s education and training system reflects the country’s very specific circumstances. For example, it is characterised by a large international donor community and strong external influences from the USA and the EU. The centres of competence established by donors, in particular Norway and Luxembourg, in regional centres across the country are key to VET, specialising in fields such as business, medicine and agriculture. This approach is not without its critics who cite the high set-up costs of the Centres and their alleged isolation from the rest of the national VET system. However, in recent years, especially in VET, donors have been either scaling down or withdrawing.
The NQF was developed by the Kosovo government in cooperation with EU support provided under various projects, including KOSVET II, KOSVET III and, finally, KOSVET V; the European Training Foundation has also assisted and advised the Kosovo authorities. KOSVET V concluded its work at the end of 2011, and subsequently the NQA, as an autonomous agency, has been solely responsible for implementing the framework.
Strategic challenges facing the NQF are: how to contribute to the establishment of KESP, including the overall improvement of the quality of education and training provision; how to support the move to an education training system with lifelong learning at its core; and how to link higher education (HE) and VET more closely.
Specific challenges include: conducting accreditation of VET schools and other providers; carrying out validation processes for new qualifications so that these can be registered in the NQF, and ensuring the NQF performs its quality assurance role.
Policy objectives
Education and training reforms
The Kosovo qualifications framework is central to the government’s aim to improve the quality of the education and training system and to drive it towards EU standards.
The Kosovo NQF is explicitly intended as a reform instrument. Indeed, it even goes beyond other ‘reforming’ NQFs in being perceived as a key tool in building and structuring the national education system. It will, therefore, not only relate or link the different subsectors of the national system, but also initiate and stimulate curricular and qualifications re- design and promote institutional change.
Kosovo’s vision is to develop its VET system as part of an inclusive education system, based on lifelong learning principles offering quality education to all. The government’s continuing education reforms aim to increase the quality of pre-university education, develop teaching as a career, ensure that VET programmes better reflect economic demands, and expand practical elements. Reforms in the education sector are building on recent evaluation of the Kosovo education strategic plan (KESP) 2011-16, which has identified key achievements and the need for further interventions. Based on this evaluation and measures identified under the national development strategy, which recognise the need for investment and improvements in the education sector, including VET, to turn Kosovo’s labour force into an engine for development, the government is developing a new KESP for the period 2017-21.
Since 2015, VET has been identified as the top priority among the different education sectors, confirmed by the considerable efforts of the Ministry of Education, Science and Technology (MEST) in establishing both the Agency for VET and Adult Education (AVETAE) in 2014 and setting up the Council for VET and Adult Education. The functioning and capacity building of AVETAE as well as the Council is both a challenge and a prerequisite for creating a more coherent approach in VET and adult education, and for bringing all relevant stakeholders together to improve cooperation between the public and private sector.
The second priority is the implementation of the national qualifications framework (NQF). Kosovo has already put in place many of the elements of a modernised qualification system. However, it needs to accelerate its development and the adoption of occupational standards for use in developing new qualifications, validate more new qualifications for inclusion in the framework and implement its developing system of validation of non-formal and informal learning, which is also one of the key issues for European education policy.
National strategies related to NQF are the following:
- (a) Kosovo education strategy plan 2011-16;
- (b) Strategy for development for pre-university education in Kosovo 2007-17;
- (c) Strategy for integration of Roma, Ashkali, and Egyptian Communities in Kosovo (Education component 2007-17);
- (d) Strategy for the development of higher education in Kosovo (2005-15);
- (e) Sectoral strategy 2014-20 of the Ministry of Labour and Social Welfare (MLSW).
- The country also developed and adopted the Youth Employment Action Plan of the MLSW following the recommendation of the Economic Reform Programme 2017 assessment.
International cooperation
A Stabilization and Association Agreement (SAA) between the European Union and Kosovo entered into force on 1 April 2016. The SAA will support the implementation of reforms and will give Kosovo an opportunity to move closer to Europe as an important stability anchor.
The EU assistance to Kosovo under the priority sector Education, employment & social policies (financial assistance under IPA II) is focusing on:
i) improving the functioning of the labour market;
ii) raising education standards;
iii) promoting skills development; and iii) restructuring the social welfare system.
Kosovo’s education and training system reflects the country’s very specific circumstances, for example, a large international donor community and strong external political and economic characterize it. Kosovo is receiving financial support and technical assistance from donors, including multilateral and bilateral international organizations.
Arguably, the education and training system is overly-influenced by donors, who pull in different directions, offering their funding support to Kosovo’s VET sector but undermining efforts at coherent reform. Stronger donor’s coordination mechanisms and practices are very much needed.
Levels and use of learning outcomes
The Kosovo NQF is a comprehensive, lifelong learning framework; its descriptors are intended to cater for all types of learning contexts and experiences: general education, higher education, VET; and formal, non-formal and informal.
The Qualifications Law (2008) defines NQF as the national mechanism for classifying qualifications awarded within the national qualification system according to a set of criteria defining levels.
There are six specified types of qualification recognised in the NQF:
(a) higher education qualifications under the institutional responsibility of the higher education accreditation agency (KAA);
(b) general education qualifications under the institutional responsibility of the Ministry of Education, Science and Technology;
(c) national combined VET/general qualifications under the institutional responsibility of the NQA;
(d) national vocational qualifications under the institutional responsibility of the NQA;
(e) qualifications based on international standards under the institutional responsibility of the NQA;
(f) tailored qualifications under the institutional responsibility of the NQA.
Qualifications are for the most part being developed along unit or modular lines, in both VET and HE (general school compulsory education does not, however, use a modular approach).

NQF levels and level descriptors
The basic structure of the Kosovo NQF consists of eight levels of qualifications and modules; other qualification components can be placed across the existing levels and types.
Level descriptors
According to the Law 03/L-060, 2008, the level descriptors are defined in terms of learning outcomes. The Kosovo national qualifications framework classifies a learning outcome as:
(a) knowledge: which may be theoretical or practical;
(b) skills: which may be cognitive, practical or creative;
(c) wider competences: specifically, autonomy and responsibility.
The descriptors, as well as the framework overall, are strongly influenced by the EQF and also drawn from elements of other existing NQFs, such as the Scottish qualifications framework. They have been elaborated for Kosovo’s context.
Qualifications
The definition of ‘qualification’ in the NQF (Law 03/L-060 on national qualifications, 2008) is ‘an official recognition of achievement that recognises completion of education or training or satisfactory performance in a test or examination’.
Most qualifications are being developed as unit or modular structures for both VET and HE. General compulsory education, however, uses a modular approach, which was introduced with the adoption of the new Core Curriculum Framework in 2011. Following pilots in a sample of schools, the full-scale implementation of the learning outcomes curricula in general education schools only started in 2017.
Other related definitions also stated in the NQF include :
(a) a certificate is an official document attesting to a person’s completion of a course, education or training programme, or the requirements for award of a qualification, or recording partial completion of a qualification;
(b) certification is the process of recognising the achievements of candidates for qualifications through the award of a certificate or diploma;
(c) ‘diploma’ means a document given upon completion of an extensive education programme.
Qualification standards
Law No. 03/L-060 (Article 2) defines standards as measurable indicators of achievement, defined either in terms of qualitative or quantitative criteria that are required to be achieved by candidates for the award of qualifications.
In the context of the development of a system of vocational qualifications for Kosovo, there are two main applications of the term “standards”. Occupational standards are descriptions of expected work tasks and responsibilities in a given occupation. Learning outcomes within the adopted qualification standards are measures of assessed learning achievements.
The definition of occupational standards should be the starting point for development of curricula and assessment for outcomes-based VET qualifications and competence-based VET programs. When submitting a qualification for validation and approval for inclusion in the NQF, the following features will be described in the qualification specification and application:
a) Qualification Title
b) Rationale for the qualification, and evidence of the need for the qualification
c) Aims of the qualification, main target groups of learners
d) NQF level of the qualification and the Credit Value of the whole qualification
e) Recommended access routes to enter the qualification and any entry requirements
f) Progression routes after completion of qualification (e.g. further learning)
g) Structure of qualification
h) Approaches to assessment for the award of the qualification
i) Specific quality assurance requirements of the qualification
j) Any mutual recognition agreements with other qualifications
k) Detailed Specifications (e.g. modules; programs etc.)
The specifications for a vocational education and training qualification also include describing how the qualification links to employment structure, and evidence about consultation with labour market stakeholders.
As well as providing the information required for validation, the qualification specification can ensure that relevant information is also easily available for users of the qualification, including learners and employers.
Qualifications development process
NQA is responsible for standard-setting for the validation (approval) of qualifications and the accreditation of providers (authorisation to develop, offer and assess qualifications). Qualifications/ modules are developed by MEST, AVETAE, relevant ministries and other providers. Most VET qualifications are developed by the providers, then submitted for approval to NQA.
VET qualifications have to be based on occupational standards (of which 88 now exist). Occupational standards are the starting point for outcomes-based curricula and outcomes-based VET qualifications. VET qualifications can be placed in the NQF if they are based on occupational standards.
Occupational standards should be used to provide a reference point for identifying the modules that should be included in each qualification, together with the learning outcomes to be achieved for the candidate to be credited with having achieved each module. The main functions generally identified in the occupational standards will lead to the definition of modules for learning and assessment.
Modules provide building blocks for qualifications, enabling systems of credit accumulation and credit transfer to be developed. They can be offered in prescribed combinations to meet the requirements of particular programmes, as elective options or individually. Vocational qualifications should normally be based on a ‘core’ and ‘elective’ structure, allowing some degree of choice with regard to the modules taken.
Occupational standards are developed in cooperation with: MEST, MLSW, other relevant ministries and social partners. They are verified by NQA and approved by the CVET.
To date, NQA has validated 26 qualifications, which have been placed at NQF levels II, III, IV and V.
Access, progression and credit
The NQF has been designed to enable and promote access, progression and transfer and to support the building of pathways between different subsectors of education and training, for example HE and VET. The redesign of qualifications using learning outcomes and the structuring of courses on modular lines should, in many cases, support progression and transfer, for example where units or modules are the same or similar between different courses or qualifications.
In practice, however, direct linking of qualifications to particular types of programme in many cases is a barrier to flexible access to qualifications. Some institutions remain reluctant to be flexible in offering learner access to programmes or qualifications. Within higher education, for example, it can be difficult for students to transfer credits between universities or even across faculties at the same university. In some cases, providers are unwilling to accept assessment of the learner’s previous institution.
According to the Law on national qualifications, qualifications must be ‘designed to allow for the accumulation and transfer of credit’. This can be achieved through developing modular qualifications. The qualifications and individual learning modules should be developed in subject hierarchies to allow learners to progress within the national qualifications framework to their ability level.
One of the objectives of the NQF is to facilitate the accumulation and transfer of learning outcomes between different learning contexts or systems – this includes also the formal and non-formal learning. The NQA has developed a VET credit system based on ECVET recommendations.
This aims to support learners’ geographical and occupational mobility by enabling them to accumulate and combine learning outcomes from different settings and use them in different education pathways.
The NQA’s credit system uses learning outcomes, categorises qualifications by measuring the volume of learning, and identifies providers that have a role and responsibility in allocating credit.
One credit is awarded for 10 notional learning hours. This convention was selected because it allows credit to be awarded for learning outcomes gained in very short periods of time (for example, one or two day training programmes). It also offered relatively easy conversion to ECTS points (2.5 ECVET points = 1 ECTS point).
The NQA regulates the credit system by accrediting providers and setting criteria to determine which providers can submit qualifications for inclusion in the NQF. These criteria include strict procedures for allocating credits, which ensures that providers have the necessary capacity and expertise. The NQF also provides the basis for cooperation and mutual recognition of VET qualifications with other countries.
A credit system has been established for the higher education sector and is aligned to the European Credit Transfer System (ECTS).
Use of learning outcomes
The national qualifications framework is built on the principles of learning outcomes.
The qualifications are defined through the learning outcomes which state what the learner is expected to know and to be able to do on the successful completion of the module or of the full programme. For occupational qualifications, the learning outcomes derive directly from the competences identified in the occupational standards.
NQF scope and structure
The national qualifications framework is the national mechanism for classifying qualifications awarded within the national qualification system according to a set of criteria defining levels.
Stakeholder involvement and institutional arrangements
Legal basis of NQF
Law No 03/L-060 on national qualifications, adopted on 7 November 2008, established the Kosovo NQF. Related legal and regulatory measures are the Law on primary and secondary education, the Law on higher education, the Law on adult education and training and the Law on vocational education and training. The National Qualifications Authority established under the provisions of this Law (03/L-060) shall also regulate the awarding of qualifications in the framework with the exception of qualifications which are regulated under the provisions of the Law on Higher Education and qualifications explicitly regulated and under the provisions of other legislation.
Secondary legislation:
(a) Administrative Instruction No 28/2014 on criteria and procedures for the verification of the occupational standards;
(b) Administrative Instruction No 35/2014 on criteria and procedures for the validation and approval of national qualification and accreditation of institutions providing qualification in Kosovo;
(c) Administrative Instruction No 31/2014 for prior learning recognition;
(d) Administrative Instruction No 32/2014 on criteria and procedures for quality assurance in VET institutions internal processes.
Various laws interact with those directly linked with NQF implementation. Related legislation includes:
(a) Law on Vocational Education and Training (No 02/L-42, 23 February 2006) defines occupational standards whereas the Law on national qualifications (No 03/L-060, 7 November 2008) provides a more general definition of standards;
(b) Law No 04/L-032 on pre-university education in the republic of Kosovo (20 August 2011) deals with the level of qualifications;
(c) Law No 04/L-037 on higher education in the Republic of Kosovo (20 August 2011) dealing with levels and the accreditation of higher education programmes and institutions is carried out by the KAA, and the recognition of qualifications obtained abroad is carried out by MEST;
(d) Law No 02/L-42 on vocational education and training (23 February 2006) defines qualification standards, relating to the level of entry and several other definitions (student, diploma, etc.);
(e) Law No 02/L-24, on adult education and training (22 July 2005) defines certification as well as informal and non-formal learning.
Other laws:
(a) Law No 04/L-143, on adult education and training (2012);
(b) Law No 03/L-068, on education in the municipalities of Kosovo (2008);
(c) Law No 03/L-018, on final examination and State matura examination (2008);
(d) Law No 02/L-52, on pre-school education (2006);
(e) Law No 2004/37, on inspection of education in Kosovo (2004).
Governance and institutional arrangements for the NQF
The National Qualifications Authority (NQA), established in 2008, has the overall responsibility for implementing the NQF. It has a staff of six employees, and a governing board of 13 members who represent VET, GE and HE, trade unions, employers and employers’ organisations, chambers of commerce and voluntary bodies.
While the NQA leads and coordinates, it shares responsibility for developing and implementing the NQF with the Ministry of Education Science and Technology (MEST), the Kosovo Accreditation Agency (KAA) for higher education (HE) and the Council for VET (CVET).
The Council for Vocational Education and Training (CVET) has statutory responsibility for proposing and approving standards for the VET system. CVET is a tripartite body (government, employers and trade unions) designed to support the development of the VET sector.
Stakeholder involvement outside the key institutions is developing but is still quite limited. However, this situation is not unique to the NQF or wider education and training; rather it reflects the position in society generally, where civic institutions are still developing.
A new actor is the Agency for Vocational Education and Training and Adult Education, which began work in spring 2014, supported by the German Government donor, GIZ. Its mandate is not completely clear yet.
The NQA is the authority responsible for developing and maintaining the NQF. According to the NQF law, one of the key objectives of the NQF is to provide a basis for cooperation and mutual recognition between the NQF and the EQF. As such, the NQA is the national coordination point responsible for overseeing the referencing of the NQF to the EQF, which was successfully completed in December 2016.
The NQA has the responsibility for registering, within the framework, the VET and adult education qualifications developed by providers such as VET schools or special occupational schools or academies, such as the police college. It conducts quality assurance processes relevant to the validation, assessment and certification of these qualifications to ensure they are of sufficient quality to be included in the NQF, and is responsible for the accreditation of VET providers.
MEST oversees general education qualifications and develops secondary school-level general qualifications, such as the lower secondary leaving diploma and the upper secondary matura.
In HE, the Kosovo Accreditation Agency oversees HE provision and accredits higher education institutions as providers. Universities generally develop their own qualifications, quality assured by the KAA.
The Council for Vocational Education and Training (CVET) intends to coordinate contributions from across the VET stakeholder community, including various ministries, but in particular the social partners. Its remit includes engaging the social partners in coordinating the development of occupational standards and initiatives to improve the quality of VET. It is the responsibility of CVET to ensure that the standards proposed meet the needs of Kosovo’s labour market as well as ensuring support from all interested parties.
The Agency for Vocational Education and Training and Adult Education has, according to the 2014 Administrative Instruction, extensive responsibilities in VET, including setting strategic priorities, and over curricula. Its relationship with the NQA and other actors and their respective remits needs to be clarified as the agency develops.
Roles and functions of actors and stakeholders
Social partners are formally involved in the qualification design and development process. They are members of the NQA governing board and of the Council for Vocational Education and Training (CVET). CVET recommends the approval of programmes and occupational standards.
They have been involved in the three working groups established for the referencing process of the NQF to EQF and are acting as sectoral experts and advisors.
Nevertheless, the commitment of social partners remains limited as they act more in consultative roles rather than taking a more proactive, driving role in NQF implementation.
Resources and funding
The Law No 03/L-060 on qualifications covers resources and funding:
• Article 21: financing
The funds necessary to fulfil the responsibilities set out in the provisions of this Law shall be provided from the Kosovo State Budget.
The NQA, in compliance with the provisions of this law, has the right to obtain funding from other resources including other ministries and donors according to this law.
Levies and payments from education and training institutions, including fees for education services, registration fees, charges for the award of certificates and diplomas, and donations, can be used to cover the cost of activities additional to its core functions. This shall be regulated by secondary regulation, issued by MEST.
• Article 22: budget procedure
The NQA shall formulate and submit to MEST for approval an annual financial plan setting out its budget for the year. The plan shall include preliminary estimates of income and a breakdown of estimated expenditure.
Quality assurance of qualifications
All qualifications or modules proposed for validation must follow quality assurance arrangements. This includes institutional self-assessment and monitoring, including keeping candidate records to meet requirements for internal and external quality assurance of the assessment and certification processes and to provide verifiable evidence on candidates’ achievements.
Kosovo has adopted a national quality assurance framework (NQAF) in VET in line with the European quality assurance reference framework for vocational education and training (EQAVET) to build a functional system of quality assurance for VET qualifications and to meet the needs of Kosovo society and European standards.
NQAF has six quality principles, each of which is defined by the following quality indicators:
(a) management responsibilities (15 criteria);
(b) resource management (9 criteria);
(c) design and development (12 criteria);
(d) learning, assessment and certification (28 criteria);
(e) self-evaluation (13 criteria);
(f) continuous improvement (10 criteria).
The NQA administrative instruction defines the process of accreditation. The progress is evidenced by the measures taken to date:
(a) providers implement the NQAF;
(b) more than 100 providers are involved in the quality assurance process;
(c) self-assessment reports are produced annually;
(d) quality assurance coordinators are appointed and trained;
(e) providers implement the principles and criteria of accreditation according to NQA Administrative Instruction;
(f) NQA has accredited 36 providers/institutions
The criteria for the evaluation and procedures for accreditation of higher education institutions include internal policies and procedures for quality assurance of their study programmes and awards.
Other important components of the quality system include:
(a) common regulation: MEST approves programmes and licenses institutions which contributes to national concepts, curricula, and vocational standards;
(b) external evaluation of vocational schools through administrative and professional inspections by the MEST Department of Inspection;
(c) quality assurance of MLSW Vocational Training Centres and mobile centres by the VET Division at MLSW;
(d) internal evaluation of schools through the recently introduced practice of self-assessment;
(e) external tests and examinations, especially the matura and the standardised tests after year 9;
(f) the quality assurance role of the Office for Standards and Evaluation at MEST;
(g) statistical data gathering by the Education Management Information Section (EMIS);
(h) the municipalities’ role according to the Law on VET for the ‘supervision and inspection of the education process in accordance with guidelines established by the MEST’ and in other areas which impact on the quality of VET provision;
(i) the involvement of social partners and stakeholders via CVET.
Within this system, three kinds of quality activity can be distinguished: ‘quality control’, ‘quality assurance’ and ‘quality improvement’.
Self-assessment by accredited institutions will demonstrate their commitment to the continuous improvement of the quality of their provision. Self-assessment reports will be produced annually and should reflect the conclusions of the continuing self-assessment process.
The self-assessment model used in Kosovo’s NQF reflects the European common quality assurance framework (ECQF) model (common core quality criteria) and principles.
The legal basis for QA is provided by: Law No 03/L-060 on qualifications: Article 5 (NQF), Article 15 (Regulation of the award of qualifications), Article 17 (Responsibilities of assessment bodies); and Administrative Instruction No 32/2014 on criteria and procedures for quality assurance in the vocational education and training institutions – internal processes.
The Kosovo Accreditation Agency (KAA) – and its governing board, the National Quality Council – is the institution responsible for quality assurance in the higher education system. In addition to its main role, KAA is responsible for accrediting post- secondary VET colleges.
The National Qualification Authority (NQA) plays a major role in terms of quality assurance of VET in Kosovo. It is the institution monitoring the quality of the VET system. NQA has responsibility for: validating and approving qualifications and modules for inclusion in the framework; accrediting and monitoring the institutions which deliver qualifications and modules, and/or assess learners for these qualifications and modules and issue certificates or diplomas; carrying out external quality assurance of assessments leading to the award of these qualifications and/or modules; and considering appeals from learners in respect of disputed assessment decisions.
The Ministry of Education Science and Technology (MEST) currently has direct responsibility for the quality of provision in VET schools. MEST is responsible for licensing and regulating schools, and the Inspectorate is a department of MEST.
The role of the Ministry of Labour and Social Welfare (MLSW) in the quality assurance of VET is to support and monitor the work of the vocational training centres (VTC) which are established by the Ministry.
The municipalities have a role in the supervision and inspection of the education process in accordance with guidelines established by MEST and in other areas which impact on the quality of VET provision.
The Council for Vocational Education and Training (CVET) has an important role to advise the Government on matters concerning the quality and promotion of vocational education and training in Kosovo.
CVET has both a direct and indirect responsibility for the quality of VET in Kosovo in a wide range of areas. CVET has a key role for the external evaluation of VET provision, not directly, as is the case with the Inspectorate or NQA, for example, but indirectly. It needs to be very well informed about VET to be able to request appropriate reports and data, analyse them and make appropriate recommendations to MEST or to the Government of Kosovo.
The KAA is full member of European Network for Quality Assurance in Higher Education (ENQA); and of the Central and Eastern European Network of Quality Assurance Agencies in Higher Education (CEENQA) and the International Network for Quality Assurance Agencies in Higher Education (INQAAHE).
Kosovo has observer status in EQAVET, the community of practice, which supports implementation of the EU Recommendation on Quality Assurance in VET (“EQAVET”).
The Kosovo NQF provides a basis for co-operation and mutual recognition of higher qualifications between Kosovo and other countries. Initially this is being achieved by ensuring compatibility with the “Standards and Guidelines for Quality Assurance in the European Higher Education Area” developed by ENQA.
Criteria for the validation of a qualification by the NQA for inclusion in the NQF include ensuring:
(a) delivery, assessment and certification of the qualifications are supported by an effective quality assurance system including institutional self-assessment and monitoring;
(b) candidate records are sufficient to meet the requirements for internal and external quality assurance of the assessment and certification processes and to provide verifiable evidence of candidates’ achievements.
MEST is responsible for quality assurance in general education. MEST approves programmes and licences schools that deliver national curriculum and learning standards.
The KCF is aligned with the United Nation’s millennium development goals and the UNESCO Education for all initiative. It aims to provide equal access to quality education for all learners, regardless of their gender, ethnicity, age, social and economic background, skin colour, culture, language and beliefs. The KCF has been developed in compliance with quality standards (in terms of both content and student achievements). It complies with quality criteria such as relevance, connectivity, balance, coherence and meaningful progression of learning in compliance with the European reference framework – key competences for lifelong learning. KCF learning outcomes for general education levels are integrated into NQF level descriptors and fit within the EQF paradigm in relation to the acquisition of the key competences.
The Office for Standards and Evaluation in MEST is responsible for the evaluation of the quality of the matura exam and other standardised exams.
VET and the adult education and training system
The Kosovo NQF provides a basis for cooperation and mutual recognition of VET qualifications between Kosovo and other countries. Initially this is being achieved by ensuring compatibility with:
(a) the European qualifications framework for lifelong learning (EQF);
(b) EQF level descriptors;
(c) quality principles for VET attached to the EQF and relevant criteria for referencing NQFs to the EQF;
(d) the European credit system for vocational education and training (ECVET);
(e) the European credit transfer and accumulation system (ECTS);
(f) the European quality assurance reference framework, for vocational education and training (EQAVET);
(g) the Europass suite of tools for the transparency of diplomas, certificates and competences.
MEST is responsible for planning the development of higher education in Kosovo. MEST is also responsible for licensing higher education institutions, whereas the KAA is the institution that conducts external quality evaluation.
According to the Law on higher education, the responsibilities of the Kosovo Accreditation Agency include: undertaking the periodic quality audit of licensed higher education providers and issuing decisions on accreditation or re-accreditation including the power to award degrees and diplomas; undertaking periodic quality assessment of courses and programmes offered by accredited higher education providers; and advising with the Ministry on the results of quality assessment.
According to this law, the KAA is obliged to publish its conclusions, recommendations and advice.
Recognising and validating non-formal and informal learning and learning pathways
The NQF, as a lifelong learning framework, should support the building of pathways between different sub-sectors of education and training, for example linking HE and VET. The framework has been designed to take account of modern learning and career patterns, so that barriers between sub-sectors are minimized and pathways opened up to facilitate learner progression.
Additionally, the re-design of qualifications using learning outcomes and structuring of courses on modular lines in many cases should support progression and transfer – for example where units or modules are the same or similar between different courses or qualifications.
In practice, though, the direct linking of qualifications to particular types of program in many cases is a barrier to flexible access to qualifications. Additionally, some institutions remain reluctant to be flexible in offering learners access to programs or qualifications. Within HE, for example, it can be difficult for students to transfer credit between universities or even across faculties at the same university. In some cases, providers are unwilling to accept the assessments of the learner’s previous institution.
Existing programs or courses are also in some cases inflexible, being mainly designed for younger people in full-time study. Similarly, assessment methods tend to be very traditional i.e. formal written examinations, rather than comprising a range of assessment approaches e.g. interview, oral exam, practical, etc. This can also have discrimination issue implications.
The NQF aims to support inclusiveness and the 2008 Law on National Qualifications explicitly provides for the validation of non-formal and informal learning.
The process of evaluation of the knowledge and skills, which an individual has previously acquired through different learning contexts. The NQA has developed a policy paper and guidelines for the validation of non-formal and informal learning. NQA has also developed the Administrative Instruction for Recognition of Prior Learning; this legislation sets general principles, responsibilities and procedures for validation of non-formal and informal learning, within the NQF. NQA will accredit providers for validation of non-formal and informal learning
The set of guidelines on RPL, which describe the conditions for recognizing prior learning that will lead to award of NQF credits, or to advanced standing on a program or course leading to an NQA-approved qualification. Indeed, one of the general criteria set by the NQA for assessment bodies is that they must ensure access and certification to candidates other than those following traditional courses and provide for validation of non-formal and informal learning. The NQA also has a communication strategy to promote the advantages of RPL and validation among stakeholders such as employers and awarding bodies.
Some organizations in Kosovo do recognize prior learning and VET qualifications are awarded to RPL candidates. Voluntary bodies such as the training centre APPK also support adults through validation processes. However, in some cases it is reported that institutions and employers consider qualifications obtained through validation routes inferior to those acquired through the traditional, linear path.
NQA has engaged with the support of ETF a training of trainers in the perspective of training assessors, mentors and coordinators, as of 2015. A pilot of the RPL methodology and procedures was developed in 2017 in two qualifications involving public and private providers. And, the revised RPL policy and procedures document was adopted officially by the NQA board in December 2017.
In 2018, the NQA has elaborated a legal framework for the accreditation of the RPL providers. This new administrative instruction is expected to be adopted by MEST until the end of the year, thus making possible the implementation of RPL at system level as of 2019. The cooperation with the National Employment Agency has led to the discussion of considering RPL/VNFIL as a potential Active Labour Market Measure, as a way of supporting the labour market integration of unemployed registered jobseekers in the state employment offices.
NQF implementation
Inclusion of qualifications in a register
Qualifications in general education are awarded at the end of a learning programme by MEST. These qualifications are developed and quality assured by the pre-university education department of MEST based on national standards for the qualifications and their curriculum areas. As such they are automatically part of the NQF.
The formal education structure is based on a programme of education, most of which leads to tangible outcomes, defined in terms of nationally recognised standards.
VET qualifications are included in the NQF through a mechanism developed and managed by NQA.
It consists of procedures for validating and approving qualifications for inclusion at defined levels of the framework, and criteria and processes for the accreditation of providers to offer these qualifications.
The validation process, specified in law, is transparent and consists of four stages. In stage one the institution seeking validation of a qualification/ module makes an application which clearly states the rationale for the qualification/module. In stage two, a panel of experts appointed and supported by NQA evaluates the application. In the third stage the experts’ report and recommendations are presented to the Governing Board of NQA for the final decision and in stage four, the approved qualification/ modules are included in the NQF and made public.
Qualifications or modules that are proposed for validation must state the following:
(a) rationale/justification;
(b) credit value and duration;
(c) entry requirements and access;
(d) proposed level of the qualification/module in the NQF;
(e) content, outcomes and standards;
(f) assessment knowledge, skills and competences;
(g) quality assurance arrangements;
(h) progression.
Decisions on the level at which each qualification is placed in the NQF are made on the basis of their match against level descriptors. Once qualifications are validated and placed in the NQF the decision is made public on the NQA website.
The institution responsible for the implementation of the NQF descriptors in higher education is the Kosovo Accreditation Agency. The implementation of the NQF at this level is ensured through the process of accreditation, the criteria for which are regulated by a well-established legal framework and are published on the agency’s website.
The process of accreditation is carried out at the level of the higher education institution and at the level of programmes offered by the institutions. The criteria for the evaluation and the procedures for accreditation of higher education institutions are as follows:
(a) the scope and number of programmes that different types of institutions need to offer to be eligible to apply for accreditation as a specific type of higher education institution;
(b) for academic degrees, as with other institutions in the European higher education area, (EHEA), the comparability of studies and overall educational outcomes with those of similar institutions in the EHEA.
(c) availability, demonstrated through legally binding contracts, of adequately qualified staff to meet international scientific, artistic and professional standards;
(d) facilities;
(e) academic freedom in research and teaching;
(f) research taken at the institution and its contribution to teaching;
(g) internal policies and procedures for quality assurance of their study programmes and awards;
(h) admission criteria and study plans (detailed curricula) and examination regulations.
Once programmes and institutions are accredited the decision is made public on the KAA website.
Monitoring, evaluation and review of the NQF
NQA is the responsible body for development and monitoring of the NQF implementation. Regular monitoring reports are also due to the EQF Advisory Group following the completion of the referencing process.
Impact for end-users
The Kosovo NQF has not yet had a wide and tangible impact on end-users. The NQF is technically operational (learning outcomes-based structure and descriptors are in place, modular or unitised qualifications are available, levels and descriptors are clearly defined, the QA framework is complete, and VNFIL/RPL mechanisms are being developed further. Nevertheless, the number of VET qualifications registered remains limited. It is expected that the NQF-EQF referencing process will have a wider economic and social impact in the near future.
Referencing to regional frameworks
Kosovo has been a member of the EQF advisory group since 2015 and referenced its NQF to the EQF in 2016.
However, Kosovo is not yet a member of the Bologna process. It intends to join the European higher education area (EHEA) and is currently conducting the necessary technical measures, even if its political administrative status is still unclear.
Important lessons and future plans
Kosovo is more advanced than most countries in the Balkans in implementing its NQF. From the political point of view, the NQF also occupies a central place in the government’s education and training strategy. As a reform instrument, the impact of the NQF depends in part on its relationship with other policy measures and institutions. A strong legislative framework is in place to support the development of the NQF. The role of the National Qualifications Authority is central to the NQF’s success.
From the technical point of view, the NQF is in line with European Union standards. The Kosovo NQF consists of eight qualifications levels. It is a comprehensive, lifelong learning framework so its descriptors cater for all types of learning contexts and processes: general education, higher education, and VET. It also allows for the inclusion of formal, non-formal and informal learning activities and qualifications.
The level descriptors are learning outcomes- based, divided into knowledge, skills and wider competences. There are six specified types of qualification recognised in the NQF. The quality assurance approach is well designed and supports the qualifications and NQF development.
Nevertheless, there are still challenges to face in the near future related to the extension of the number of qualifications registered in the NQF, and the impact on end-users, in terms of quality and trust in qualifications awarded. A key challenge is to reach full engagement with, and the active participation of, the various stakeholders such as departments, social partners, agencies and institutions necessary to ensure a sustained implementation of the NQF in the long term.
Key future tasks include:
- (a) the addition of new qualifications to the framework: the number of VET qualifications placed in the NQF remains small (27), though the number of occupational standards validated so far (88) has increased substantially;
- (b) developing and implementing VNFIL/RPL mechanisms at the system level. Full implementation in selected occupations and accredited providers is foreseen for 2019;
- (c) engaging a diverse range of stakeholders systematically and reach out end-users;
- (d) implementing fully the well-designed quality assurance mechanisms at all levels and types of qualifications.
Abbreviations
AI Administrative Instruction i.e. secondary legislation
APPK Employment Promotion Agency, Kosovo
AVETAE Agency for VET and Adult Education
CVET Council for Vocational Education and Training
ECTS European credit transfer and accumulation system
ECVET European credit system for vocational education and training
ENQA European Association of Quality Assurance in Higher Education
EQAVET European quality assurance reference framework in vocational education and training
EQF European qualifications framework
IPA instrument for pre-accession (the EU’s support programme for candidate and potential candidate countries)
KAA Kosovo Accreditation Agency
KCF Kosovo Curriculum Framework
KESP Kosovo education strategic plan 2011-16
MEST Ministry of Education, Science and Technology
MLSW Ministry of Labour and Social Welfare
NQA National Qualifications Authority
NQAF national quality assurance framework
QF-EHEA qualifications framework in the European higher education area
RPL recognition of prior learning
SAA Stabilisation and association agreement, between the EU and Kosovo
VNFIL validation of non-formal and informal learning
VTCs vocational training centres run by MLSW (see above)
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