AI is rapidly transforming the world of work and, with it, the systems responsible for preparing people with the right skills. From automation and job disruption to the emergence of new occupational profiles and the need for continuous reskilling, the digital transformation presents both challenges and opportunities for vocational education and training (VET) and other institutions. For instance, Public Employment Services (PES) are progressively integrating AI in their services to fully exploit its potential to deliver better services to their clients[1]. At the same time, AI-driven tools are opening up new possibilities for personalised learning, career guidance, and inclusive access to training—particularly in low-resource and underserved contexts. This is for example the case for people with disabilities, whom AI can support in their learning and job-seeking activities[2]. Capturing these opportunities requires coordinated innovation across institutions, educators, and policy systems.
To help make sense of this complex landscape, the webinar was structured around a “skills transformation pathway” framed by three interlinked pillars. The first examined how AI and automation are reshaping skill demands, creating pressure for adaptation across economies and sectors. The second explored how education and training systems are responding—including how employers, institutions, and teachers are innovating to keep pace. The third pillar focused on the role of AI-powered tools in supporting learners directly, with a particular emphasis on inclusion and equity. Together, these pillars connected strategic insight, institutional practice, and practical tools for action.
This webinar topic was shaped through a consultative process with members of the ETF Skills Lab Network of Experts reflecting a strong interest among our community in exploring how artificial intelligence (AI) is reshaping education and training systems. Through this webinar, participants were able to learn more about interesting examples related to this pressing policy issue.
You can find the agenda, presentations and a short summary as attachments to this page.
The webinar recording can be viewed here.
[1] -See European Commission (2025), Opportunities of AI within PES process and services – PES Network Report exploring PES experiences, best practices and emerging business value, DG EMPL, Publication office of the EU, Luxembourg; Solutions for Youth Employment (2023), The use of advanced technology in job matching platforms: Recent examples from public agencies, S4YE Knowledge Brief Series; OECD (2024), A new dawn for public employment services: Service delivery in the age of artificial intelligence, by Brioscú, A. et al. OECD Artificial Intelligence Papers, No. 19.
[2] See OECD (2023), Using AI to support people with disability in the labour market: Opportunities and challenges, https://doi.org/10.1787/008b32b7-en.
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